QA Metrics
Assumptive Opening
Access Manager allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts. Grant permission using roles and groups.
Call Control
Elegant Layouts adds Grid and Sidebar Layouts. Use Grid Layout or Sidebar Layout for KB Main page or combine Basic, Tabs, Grid and Sidebar layouts in a variety ways.
Urgency
Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebse has separate articles, URLs, KB Main Page and admin screens.
Education
Enhance users’ search experience and view search analytics, including popular searches and no results searches.
Money source
Let your readers rate the quality of your articles and submit insightful feedback. Utilize analytics on most and least rated articles.
Overcoming objections
Add Knowledgebase Search, Most Recent Articles and other Widgets and Shortcodes to your articles, sidebars and pages.
Hierarchy of Negotiation
Set Articles to links to PDFs, pages, posts and websites. On KB Main Page, choose icons for your articles.